Simple Uni Storage Ltd — Last updated: 2 March 2026
These terms and conditions apply to the storage, collection and redelivery services supplied by Simple Uni Storage Ltd. By placing an order with us, you agree to be bound by these terms.
Simple Uni Storage Ltd
Company number: 09125773
Registered office: Redwoods, 2 Clyst Works, Clyst Road, Topsham, Exeter, Devon, EX3 0DB
VAT number: 240165737
Telephone: 07463 555910
Email: info@simpleunistorage.com
A contract is formed when we email you confirming acceptance of your booking.
We may refuse a booking due to operational capacity, postcode restrictions, pricing errors or operational constraints.
We operate only within postcode areas listed on our website.
We provide:
Minimum storage term: 4 weeks.
Minimum order value: £75.
| Simple Uni Storage Box | £2.00 / week |
| Customer's Own Box | £2.50 / week |
| Suitcase | £3.00 / week |
| Other Item | £4.00 / week |
Weight and size limits apply as stated at booking. All prices are exclusive of VAT unless stated otherwise.
| Collection from room | £30 |
| Delivery to room | £30 |
| Failed collection | £25 |
| Failed delivery | £25 |
| Re-packing fee | £10 per item/box |
| Shipping to different town | £20 per item/box |
| Unreturned company boxes | £2.50 each |
| Unreturned tape | £2.50 per roll |
There are no handling fees.
A £25 collection reservation fee is payable at booking to secure your collection date. This is deducted from your total storage charges.
The £25 reservation fee is refundable only if:
If cancellation occurs within 72 hours of collection, the £25 reservation fee is non-refundable.
You may either:
Final charges are based on actual items collected. If fewer items are collected, any overpayment will be refunded. If more items are collected, additional charges apply.
We may collect and store goods even if payment has not cleared. However, we reserve the right to retain stored goods and refuse redelivery until all outstanding charges are paid in full.
Interest may be charged on overdue amounts at 4% above the Bank of England base rate.
Boxes and tape may be delivered free of charge for use with our service. All boxes remain the property of Simple Uni Storage Ltd.
If you cancel after delivery and fail to return materials, or fail to return unused materials when requested, we may charge:
You are solely responsible for packing your items. We do not pack boxes or inspect contents. You must ensure items are properly packed, sealed and within weight limits.
If items are overweight, unsafe or improperly packed, we may:
A £10 repacking fee per item/box applies. If repacking results in additional boxes, each box will be charged at the applicable weekly storage rate for the full storage term.
We are not responsible for damage caused by inadequate packing, glass breakage, leaking liquids, food contamination, infestation or prohibited items.
If prohibited items cause damage to our property, vehicles, premises or other customers' goods, you will be liable for resulting losses and clean-up costs.
You must not store:
We may refuse, remove or dispose of prohibited items without liability.
Redelivery to an address within the same university town where collection originally took place is included in the storage service.
If you request redelivery to an address in a different town, this will be treated as shipping and charged at £20 per item/box.
Early redelivery is subject to operational availability. Storage charges apply for the full booked storage period. No refund will be given for any unused portion of the booked storage term if goods are returned early.
Storage continues for the agreed minimum term. If you do not request redelivery at the agreed end date, storage will automatically continue and weekly storage charges will accrue until redelivery is arranged.
If storage charges remain unpaid for 60 days, or we are unable to contact you, we may treat the goods as abandoned.
We may give written notice requiring payment within 14 days. If payment is not received, we reserve the right to dispose of or sell the goods to recover outstanding charges. Any proceeds will be applied to sums owed, with any reasonable surplus returned where possible.
We will exercise reasonable care in handling stored items. Our liability is limited to £100 per box/item unless agreed otherwise in writing.
We are not liable for:
Nothing excludes liability for death or personal injury caused by negligence.
Any claim for loss or damage must be made in writing within 7 days of redelivery of the goods. We will investigate any claim promptly and fairly.
We are not liable for delays caused by events outside our control including severe weather, traffic disruption or building access restrictions.
We process personal data in accordance with UK GDPR and use it to provide services, process payment and communicate booking details. For full details, see our Privacy Policy.
These terms are governed by English law.
© 2026 Simple Uni Storage Ltd. All rights reserved.